Troubleshooting CSV upload errors

Below are some common errors and troubleshooting steps to help resolve issues that you might encounter while uploading CSV files.


  1. Invalid CSV Format


Review Predefined Format:

  • Check the predefined format provided by Galvix and ensure your CSV file adheres to the correct structure.


Use Sample File:

  • Refer to the sample file provided by Galvix. Download it and use it as a template for organizing your data.

  1. Missing or Incomplete Data Fields


Check CSV Columns:

  • Review the columns in your CSV file and ensure that all mandatory data fields are present.


Refer to Data Field Requirements:

  • Check Galvix documentation for the required data fields and ensure they are correctly represented in your CSV.

If you encounter any other specific errors or if the provided troubleshooting steps do not resolve the issue, please reach out to Galvix support for personalized assistance. Our support team is here to help you navigate through any challenges during the CSV upload process and ensure a smooth integration of your data into the Galvix platform.

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